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Security and privacy
Is my data secure?
Is my data secure?
Yes. Silvia uses bank-level encryption in transit and at rest. Bank credentials are handled by Plaid and never touch our servers.
Can Silvia move money?
Can Silvia move money?
No. Silvia has read-only access to your linked accounts.
Who can see my data?
Who can see my data?
You — and Silvia’s support team when you initiate a support request. Silvia does not sell your data, and internal staff access is strictly limited to those user-initiated support cases.
Accounts and data
How many accounts can I connect?
How many accounts can I connect?
There’s no hard limit. Most users connect 5 to 20 institutions.
Does Silvia support international accounts?
Does Silvia support international accounts?
Plaid covers US, Canada, UK, and parts of Europe. For unsupported regions, you can add accounts manually.
How far back does transaction history go?
How far back does transaction history go?
Up to 24 months, depending on what your bank provides.
AI and advice
Is Silvia a financial advisor?
Is Silvia a financial advisor?
No. Silvia is an informational tool. Answers are not investment, tax, or legal advice. Consult a licensed professional for personal advice.
What models does Silvia use?
What models does Silvia use?
Silvia uses a mix of frontier LLMs including Anthropic Claude. Model selection is optimized per task.
Billing
What's included in the free plan?
What's included in the free plan?
Core tracking, Ask Silvia with usage limits, and basic Radar alerts.
What does Silvia Pro include?
What does Silvia Pro include?
Higher chat and research limits, access to the latest models, and premium Radar features.
How do I cancel?
How do I cancel?
Go to Profile → Billing and click Cancel plan. You keep Pro access until the end of the current billing period.